FeedsInsight Privacy Policy
Last updated on Oct 21, 2018

FeedsInsight (“we”, “us”, or “our”) has created this privacy policy (“Policy”) to inform you (“you” or “your”) of when and how information is collected, used, disclosed and protected through our services (“Service”) and website located at FeedsInsight.com. By using the Service, you consent to the privacy practices described in this Policy.

We may change this Policy from time to time. The responsibility of checking the updated policy resides with you. Any continued use of the Service after any such changes shall constitute your consent to such changes. If we make any changes to this Policy, we will change the “last updated” date above. You can review the most current version of the Policy at any time http://www.FeedsInsight.com/Policy/Privacy.

If you are using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to this Policy, in such event, “You” will refer and apply to that company or other legal entity.


This privacy policy only covers data collected through the Site. This privacy policy does not cover any other data collection or processing practices, including, without limitation, the practices of other web pages to which we link or of users of our services provided through the Site. When we refer to this privacy policy in notices and consent requests related to surveys, special-purpose web pages or otherwise, this privacy policy applies as modified in the particular notice or consent request (e.g., with respect to types of data collected or purposes of collection).

Types of Data and Collection Methods

Through the Site, we collect data that you actively submit (“Actively Submitted Data”) as well as data that we collect about you from other sources (“Passively Tracked Data”):

Actively Submitted Data: When you request information, subscribe to a mailing list or for a service, register as a user, post to one of our forums or communities, send or respond to an online survey or otherwise actively send us data, we usually collect data such as your name, email address(es), telephone number(s), country of residence, and certain information related to the business you represent (if any). When you use our tools to send out your own surveys, you decide whom to contact and what questions to ask. In each such instance, however, you will know what data we collect through the Site, because you have asked your survey respondents to actively submit it.

Passively Tracked Data: When you visit the Site, we also passively track information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the Site, the Internet address of websites from which you link to or arrive at the Site, the computer technology you are using and your movements and preferences on our Site. We use technology that many other websites employ, including, without limitation, "cookies" or small data files stored on your computer's hard drive, to collect information such as the aforementioned. In some instances, we also use cookies to collect information in connection with future visits from that website, to recognize you as a previous visitor and to track your activity at our Site. You do not need to have cookies turned on to participate in our surveys or to visit our Site. You can refuse cookies by turning them off on your browser, but please note that this may adversely affect your user experience and convenience.

Collection Purposes, Use of Data

Passively Tracked Data: We collect Passively Tracked Data primarily for purposes of administering, protecting and improving our Site and our systems, to better understand the preferences of our Site visitors, to compile aggregated statistics about Site usage, and to help personalize your experience on our Site. We also use cookies and Passively Tracked Data to protect the integrity of surveys.

Actively Submitted Data: We collect Actively Submitted Data primarily for two purposes: Firstly, for the purpose for which you originally sent us the data e.g., to receive the service you requested, to confirm your registration for a service, to run a survey, to allow you to run a survey, to bill you for services or to send you information or materials that you requested. Secondly, for the purposes of informing you about our products and services; additionally, you can opt out of receiving marketing emails.


We use cookies on our websites. Cookies are small bits of data we store on the device you use to access our services so we can recognize repeat users. Each cookie expires after a certain period of time, depending on what we use it for. We use cookies for several reasons:

  • For security reasons. We use cookies to authenticate your identity, such as confirming whether you are currently logged into our website.
  • To provide you with personalized content. We may store user preferences, such as your default language, in cookies to personalize the content you see.
  • To improve our services. We use cookies to measure your usage of our websites and track referral data, as well as to occasionally display different versions of content to you. This information helps us to develop and improve our services and optimize the content we display to users.

The use of cookies by our third-party service providers is not covered by our privacy policy. We do not have access or control over these cookies (other than allowing the third parties to set these cookies via our websites). For example, we use Google Analytics, which helps us to analyze the usage of our websites. Google Analytics sets cookies to assist it to identify users and analyze their usage on an anonymous and/or aggregated basis.

Web Beacons

Our web pages may contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used, and also to measure the effectiveness of our online marketing and advertising campaigns. Web beacons may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Disclosures of Personal Information

We are not in the business of selling or renting your information to telemarketers and do not share your personally identifiable information with others, except as follows:

  • We may share your information with affiliated companies for reward redemption and/or other market research opportunities.
  • If you use any of our services with a corporate email account (i.e., an account for employees, contractors, etc. as opposed to a personal email account with a general email service provider such as AOL, Hotmail, Yahoo, Gmail, etc.), and such corporation signs up for an enterprise account with us or is considering an enterprise account, we may inform such corporation of your use of our service, so that you can benefit from enterprise pricing and any other benefits negotiated by the corporation for its registered users or otherwise arising from such coordination.
  • We may share your information as required by law or in the interest of protecting or exercising our or others' legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings.
  • We may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business.
  • We reserve the right to use and disclose any information collected via the Site that is not in personally identifiable form.
  • We do not share, sell, rent or trade your personally identifiable information with third parties for their promotional purposes.

Without limiting the generality of the foregoing, note that we will NOT share your identity or your individual responses to surveys that we conduct ourselves with customers who may have commissioned such surveys; we only provide aggregate response data to survey customers. But, as noted in the next section, we do not control how others may use our tools when they conduct surveys through our website.

Third Party Data Collection Through Our Site

When one of our users deploys our tools to send out survey requests or otherwise to collect data, such user will receive and process any responses. We will host, but not access such information, except in connection with technical support, with the consent of the user who conducted the survey, or in any other manner permitted by this privacy policy. We post rules on how our tools should be used, however, we cannot control the data processing practices of our users and we do not assume any responsibility for actions of our users who conduct surveys or of any other third parties.

Tell A Friend

If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. FeedsInsight stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.


In connection with promotions or other projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt-out of receiving further commercial emails, sharing of your information with our affiliates or to unsubscribe from services, please contact us at the relevant email address in the “Contact Us” section below.


If personal information you have submitted through the Site is no longer accurate, current, or complete, and you wish to update it, or you wish to delete it, please update your profile on the Site or send an email to the relevant email address in the “Contact Us” section below. We will amend any information that is not updatable on the Site upon your email request. We will respond to your request to access promptly, but in any event within 7 days.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. If you wish to cancel your account or request that we no longer use your information to provide you with services, contact us at the relevant email address in the “Contact Us” section below. We will retain and use your information as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.


Transmissions over the Internet are never 100% secure or error-free. We do, however, take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to safeguard any password and User ID you use to access the Site and to notify us if you ever suspect that your password or User ID has been compromised. You are solely responsible for any unauthorized use of the Site conducted via your password and User ID.

Contact Us

If you have a query or request specific to a product, you may contact us at the following email addresses: support@feedsinsight.com

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